Cutting the Cable - for real this time?

I think I am going to cancel the cable.

I have to take the box in tomorrow because - once again - it isn't working. I could either take it in or wait 3 days for them to come out and replace it. I opted to take it in, and after reading this blog post I might just take both boxes in and say "Thanks, but no thanks."

A big issue for me is how I am treated as a customer. Comcast has done a horrible, horrible job at customer service.

Marty works too hard for our money - and I work too hard at trying to save it - to give it to a company that is just so unconcerned with how they treat people.

Now the bad part is - I don't have a choice but to keep Comcast internet. After running the numbers, Comcast internet + Lingo = cheapest way to have internet and a house phone. We don't get a descent cell signal, so to use our cells as home phones we would have to rent one of those new signal boosters Sprint offers - and up our minutes. Last month we were within 50 minutes of using them all and going over.


Renting signal booster + upping minutes + internet from somewhere else, AT&T for example = more than Comcast + Lingo

So, while I can't tell Comcast to go jump completely, I can decide not to give them any more money than I have to.

Worse case scenario, I can always swallow my pride and call them to come and reinstall it - or call a satellite company, right?

Now I just have to convince everyone else.